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	Storms and your computer
	During the spring and summer, we receive calls from our customers whose computer hardware is inoperable after the storms. This is due to power surges. Here is some handy information that can help you prevent your computer from malfunctioning due to a power surge. Power surges are sudden, powerful increases in voltage and, while lightning is a major cause, there are many other causes such as ice storms, high winds, trees falling on power lines, car-pole crashes, and even day-to-day operations like turning the air conditioner on and off, et cetera. These surges can be especially damaging to computer equipment -- causing data loss, memory failure, and equipment malfunction. So, how can you protect your equipment? - When a storm arrives, unplug your computer and modem until the storm passes. - Consider installing an Uninterruptible Power Supply which has a battery in it. Prices have come down in recent years. - If you don't want a UPS, at least have a Surge Protector power strip with a phone plug in it. - Make sure your outlets are properly grounded. An Electrician may need to be called.

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	PC Support Things that everyone should be aware of: Microsoft's Licensing Policy for Windows, Office and other Microsoft software How to Cut, Copy and Paste - This is a "standard" throughout Windows Chatroom Safety Understanding the Technology - If operating systems were beer. What is a URL? - y'know, those http:// things... Storms - yes, the weather can affect phone connections List of Hot Support Topics at Microsoft Spyware Guide - List of some of the 'nasty' software programs that can invade your computer - unless you're a 1USA Customer who installs our Recommended Protection Software. Connection: 56k modems Modem Issues Debugging connection problems Fix the phone wiring in your house "The Computer You Are Dialing Is Not Answering" error message "Dialup Networking could not negotiate a compatible set of Network Protocols..." error message How to Disconnect after 30 minutes of non-use PPP Dial-up Instructions for Windows PPP Dial-up Instructions for Windows NT 4.0 - Obsolete Dialup Networking Error Codes Dialer version 1.4 for Windows95 & 98 fixes SSL Logins to your bank, etc. Windows 95 and "Document contains no data" error message Dual Modem 112k service on XP - and Microsoft's Instruction When the Dialup Connection disconnects frequently Internet Explorer & Avant Browser settings: Samples of what the Toolbars should look like Re-arranging the Toolbars at the top of Internet Explorer - If you lose the toolbars at the top of the Web Browser, Right-Click in a blank area of the Header Bars to bring up a little Menu, then put Checkmarks on the ones you want. Email: Basic tutorials Webmail: Logging on and getting your email from anywhere in the world. Requesting More Email Accounts on 1USA How many email addresses do I have, anyway... ? How to find out where an email is coming from, and how to submit it to 1USA for spam-blocking. Setting up Netscape's Email on 1USA AOL's list of Email Errors When Norton Anti-virus software prevents your email from working Your server has unexpectedly terminated the connection error message Spam: 1USA's Spam Tutorial Not receiving emails 1USA Webmail at Home.1USA.Com Not able to Compose an email -- the Pop-up New Email window will not appear. Fix by changing your Pop-up Blocker settings. Usually holding the Ctrl key while clicking the Compose button is the best work-around. Outlook Express tutorials: Account Setup Choosing what level of Privacy you want between multiple email accounts setup on one computer Setting up an Email Identity in Outlook Express Setting up an email account for 1USA.COM in Outlook Express Setting up an email account for 1USA.NET in Outlook Express Creating Mailing Lists in Outlook Express Errors Not able to save File Attachments in OE6 How to fix file corruption in Outlook Express Not able to save File Attachments in Outlook Express 6 after applying ServicePak1 bug Error Message "MSIMN Performed an Illegal Operation" OE not saving your Password Repairing Corrupted Outlook Express's .dbf and .dbx files Downloading files: Not Prompted to Specify Download Folder for File Clean out the computer & make memory available for TCP/IP: To skip loading the TSR items in the Startup folder More Q & A about Windows Memory problems Cleaning out your Fonts Folder Video Resolution: Setting the Video Resolution to 800x600 General Windows stuff: Check WindowsUpdate.Microsoft.Com every 3 months. Organizing the files on your PC Isn't Windows saving your Passwords? Here's how to fix it. If your Windows 98 does not shut down correctly, have your Computer Doctor check this. Maintaining the Windows Cache Ping - check to see if a particular service/website is functional Removing Microsoft's hidden history of your activity Microsoft's Windows95 & 98 Bug Fix page. Do you have all these bug fixes installed? PC Tips & Tricks Windows RAM capacity causes VCache & Video problems Windows95 patch to fix the WinNuke problem Upgrading a '486 computer to Windows95 or Windows98 Installing Worldgroup software Some really good Windows Tweaks For techs: Win98&ME errors For techs: WinXP errors Microsoft PowerToys for Windows XP Microsoft PowerToys for Windows 98 & ME & W2K Expiration Dates of Support from Microsoft for Internet Explorer, Windows Media Player Expiration Dates of Microsoft Windows software (Windows98 ends Jan 16, 2004) Memory Issues Windows Installer Appears Every Time a Program Is Started This is a known problem with the Microsoft Office installation program. If someone has ever started to install Microsoft Office on your computer you may see this problem, even if the installation wasn't completed or the product was later uninstalled. Microsoft has posted several fixes on its support web site at http://support.microsoft.com/default.aspx?scid=kb;en-us;265194 Windows XP Specific: Installing Windows XP and surviving the first 30 days Must Read! Guide to Securing Windows XP in Small and Medium Businesses Microsoft Windows XP Security Guide Overview - Every XP onwner should read this Disable Windows XP's Firewall when you are using a 3rd party Firewall (like ZoneAlarm) Cannot connect to the internet after installing a new modem in XP Force corporate users to logoff after a period of time. How to create User Accounts in XP  Getting Older Games to Run on Windows XP XP not retrieving WindowsUpdates - added 7/15/2007 Windows2000 Specific: (w2k) Windows 2000 - hosts file system slowdown conflict Windows98 Specific Guides Networking, Firewalls & sharing the internet connection: Win98 - How to Network Two Windows 95/98 Computers Win98 - How to Network and Share an Internet Connection With Windows 98 Second Edition General - What is a Firewall? XP Firewall - The Internet Connection Firewall in XP XP Firewall - How to Manually Open Ports in Internet Connection Firewall in Windows XP XP General Networking - Home & small office Networking XP - Internet Connection Sharing XP - Various XP Networking How-To Articles        Other ISP software no longer needed: How to remove the AOL Startup Software How to Copy America Online Favorites to Internet Explorer        Virus Information: Visit the 1USA Anti-virus page Spyware Removal: AdAware operating instructions For Computer Repairmen:: CHKDSK What it does Floppy disk install for XP Security Tools from Microsoft Repairing corrupted WinSock on XP Repairing corrupted WinSock on Win98 (not ME) Outlook Express not saving Password of an email account also here, here and here. How to delete an undeletable file How to repair IE and OE on XP

Mac Support PPP Setup for OS8 and OS9 Nov 9 2001: Outlook Express is available that supports "My Server Requires Authentication" Network your home PC and Mac - an overview Ethernet Network for two Macs How do I make an Ethernet connection? For older Macs NOT using Open Transport

Linux Support How to setup PPP on Linux

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